Refund Policy - Svenordium

At Svenordium, we provide a premium IPTV service with instant activation, reliable streams, and secure payments. Because our product is a digital IPTV subscription that begins immediately after purchase, our refund policy is designed to be clear, fair, and protective for both our customers and our business.

1. General IPTV Refund Policy

• Once your IPTV subscription is activated and your login details have been delivered, the order is considered final and non-refundable.

• We do not provide refunds for:

1. Partially used subscriptions
2. Change of mind after activation
3. Service not meeting personal expectations

This is standard across the industry for digital goods and IPTV providers.

2. Exceptions – When Refunds Are Possible

Refunds may be granted only under the following conditions:

1. Activation Failure – Your IPTV account cannot be activated and our support team cannot resolve the issue.
2. Non-Delivery – You completed payment but did not receive IPTV access details within a reasonable time.
3. Service Error – A confirmed technical problem on Svenordium’s side that prevents access to live TV, sports, or VOD.

📌 All claims must be submitted within 7 days of purchase to be considered for an IPTV refund.

3. Quick Plan (€8 / 10 Days)

Our Quick Plan (10-day subscription for €8) is designed as a low-cost way to test Svenordium IPTV before committing to a longer package.

• As a digital service, the Quick Plan is normally non-refundable.
• However, we do allow refunds if:

1. The service does not work at all due to an issue on Svenordium’s side.
2. You are unable to connect for the first time, and our support team cannot resolve the problem.

📌 Refund requests for Quick Plan must be submitted within 48 hours of purchase with proof of connection issues.

4. Cryptocurrency IPTV Payments

We accept secure payments via Bitcoin (BTC) and Litecoin (LTC). Please note:

• All crypto IPTV payments are final and cannot be reversed.

• If a refund is approved under the exceptions above, it will be issued in cryptocurrency to the same wallet address used during purchase.
• Due to network fees and price volatility, the refunded amount may differ slightly from the original payment.

5. How to Request a Refund

To request an IPTV refund (if eligible):

1. Contact our support team via Telegram or email.
2. Provide your email and a description of the issue.
3. Our team will review your case and confirm eligibility.

6. Final Decision

All IPTV refund policy decisions are at the sole discretion of Svenordium.

We reserve the right to deny refund requests that do not meet the above conditions.

✅ By purchasing from svenordium.com, you agree to this IPTV refund policy and acknowledge that all sales are final unless one of the listed exceptions applies.